Privacy Policy
This Privacy Policy explains how BarrelIQ collects, uses, and protects your information when you use our baseball analytics platform, mobile application, and website.
Effective Date: July 7, 2026
1. Introduction
Welcome to BarrelIQ. We are committed to protecting your privacy and being transparent about the information we collect and how we use it. This Privacy Policy explains what information BarrelIQ collects when you use the BarrelIQ mobile application, website located at barreliq.app, and all related services (collectively, the "Service"), how that information is used, and the choices you have regarding your information.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this Privacy Policy, please do not use the Service.
This Privacy Policy is incorporated by reference into our Terms of Service. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms of Service.
2. Information We Collect
BarrelIQ collects information necessary to provide, maintain, and improve the Service. The categories of information we may collect include:
Account and Identity Information
- Name and email address provided during account registration;
- Account credentials and authentication information;
- Subscription status and entitlement information;
- Communication preferences and support correspondence.
Device and Technical Information
- Device type, model, and operating system version;
- App version and build information;
- Unique device identifiers;
- IP address and general geographic region;
- Crash reports and diagnostic data;
- App performance and stability metrics.
Usage Information
- Features accessed and interactions within the Service;
- Session duration and frequency of use;
- Analytics events related to app functionality and performance.
Purchase and Subscription Information
- Subscription status and entitlement verification data necessary to deliver Premium features.
Payment Information: BarrelIQ does not store your payment card numbers, bank account details, or other sensitive financial information. Purchases made through the Apple App Store are processed securely by Apple. Web-based subscription payments are processed by Stripe, Inc. Neither Apple nor Stripe shares full payment card information with BarrelIQ.
3. How We Use Your Information
BarrelIQ uses the information we collect for the following purposes:
- Authentication and Account Management: To verify your identity, create and maintain your account, and manage your session securely;
- Service Delivery: To deliver the features and content you have subscribed to, including Premium analytics, rankings, and predictive models;
- Subscription Entitlement: To verify and synchronize your subscription status across devices and platforms;
- Service Improvement: To analyze usage patterns, diagnose technical issues, and improve the reliability, performance, and features of the Service;
- Crash Analysis and Diagnostics: To identify, investigate, and resolve technical errors, crashes, and performance degradation;
- Customer Support: To respond to your inquiries, support requests, and feedback;
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, and abuse of the Service;
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
BarrelIQ does not sell your personal information to third parties. We do not use your personal information for third-party advertising or behavioral targeting.
4. Analytics and Diagnostics
BarrelIQ may collect anonymous or aggregated analytics and diagnostic data to improve the reliability, performance, and user experience of the Service. This data helps us understand how the app is used and where improvements can be made.
Analytics and diagnostic data may include:
- Crash reports and error logs that help us identify and fix technical issues;
- Feature usage patterns that inform product development priorities;
- Device performance metrics such as load times and rendering performance;
- App stability indicators including launch success rates and session health;
- Aggregated engagement metrics that do not identify individual users.
Where possible, analytics data is anonymized or aggregated before analysis. We do not use analytics data to build individual user profiles for advertising purposes.
5. Subscription Information
BarrelIQ uses subscription status information solely to determine which features and content you are entitled to access based on your active subscription plan.
Apple App Store Subscriptions: If you subscribe through the Apple App Store, your payment is processed entirely by Apple. BarrelIQ does not receive your credit card number, billing address, or other payment details from Apple. BarrelIQ receives only a subscription entitlement token or status indicator confirming that a valid subscription is active, which is used exclusively to unlock Premium features within the Service.
Web Subscriptions: If you subscribe through the BarrelIQ website, payment is processed by Stripe, Inc. BarrelIQ does not store your full payment card information on its servers. Stripe provides BarrelIQ with a subscription status and customer identifier used to manage your account and deliver subscription benefits.
Subscription information is not shared with third parties for marketing, advertising, or any purpose other than delivering the Service and managing your account.
6. Third-Party Services
BarrelIQ relies on trusted third-party service providers to operate and deliver the Service. These providers may process certain information on our behalf in accordance with their own privacy policies and applicable data protection laws. Third-party providers may include:
- Apple Inc.: App Store distribution, in-app purchase processing, and device-level services;
- Stripe, Inc.: Web-based subscription payment processing;
- RevenueCat (if applicable): Cross-platform subscription management and entitlement synchronization;
- Authentication Providers: Secure user authentication and session management;
- Cloud Infrastructure Providers: Hosting, data storage, and server infrastructure;
- Analytics Providers: Aggregated usage analytics and crash reporting;
- Sports Data Providers: Third-party baseball statistics, player data, and game information used to power BarrelIQ analytics;
- Email Delivery Services: Transactional email delivery for account notifications and support communications.
Each third-party provider is responsible for its own privacy practices. We encourage you to review the privacy policies of any third-party services you interact with through the Service. BarrelIQ is not responsible for the privacy practices of third-party providers.
8. Data Retention
BarrelIQ retains your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Specifically, we retain information:
- For as long as your account is active and you continue to use the Service;
- As necessary to provide the Service and deliver your subscription benefits;
- As required to comply with applicable legal obligations, including tax, accounting, and regulatory requirements;
- As necessary to resolve disputes, enforce our agreements, and protect our legal rights;
- As necessary to detect and prevent fraud, abuse, and security incidents.
When information is no longer needed for these purposes, we will delete or anonymize it in accordance with our data retention practices. Anonymized or aggregated data that cannot reasonably be used to identify you may be retained indefinitely for analytical purposes.
If you request deletion of your account and personal data, we will process your request in accordance with Section 10 (Your Rights) below, subject to any legal obligations that require us to retain certain information.
9. Data Security
BarrelIQ takes the security of your information seriously. We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit using industry-standard TLS/HTTPS protocols;
- Encryption of sensitive data at rest where appropriate;
- Access controls limiting employee and contractor access to personal information on a need-to-know basis;
- Regular security assessments and monitoring of our systems;
- Use of reputable, security-certified third-party infrastructure providers.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately at [email protected] if you suspect unauthorized access to your account.
10. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:
- Right of Access: The right to request a copy of the personal information we hold about you;
- Right to Correction: The right to request that we correct inaccurate or incomplete personal information;
- Right to Deletion: The right to request deletion of your account and associated personal data, subject to legal retention obligations;
- Right to Data Portability: The right to receive your personal information in a structured, commonly used format where technically feasible;
- Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal;
- Right to Object: The right to object to certain types of processing of your personal information.
To exercise any of these rights, please submit a request to:
BarrelIQ Privacy Requests
Email: [email protected]
We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests. In some cases, we may be unable to fulfill a deletion request if we are required by law to retain certain information.
11. Children's Privacy
The Service is not directed toward children under the age of 13, and BarrelIQ does not knowingly collect personal information from children under 13. If you are under 13 years of age, please do not use the Service or provide any personal information to us.
If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided personal information to BarrelIQ, please contact us at [email protected] so that we can take appropriate action.
12. International Users
BarrelIQ is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
By using the Service, you consent to the transfer of your information to the United States and its processing there, to the extent permitted by applicable law. We will take appropriate measures to ensure that any such transfers comply with applicable data protection requirements.
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with specific data protection requirements, you may have additional rights under applicable law. Please contact us at [email protected] to inquire about your specific rights.
13. Changes to This Privacy Policy
BarrelIQ may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes to this Privacy Policy, we will update the "Effective Date" at the top of this page.
Where appropriate and required by applicable law, we may also notify you of material changes through a prominent notice within the BarrelIQ application, via email to the address associated with your account, or through other reasonable means.
Your continued use of the Service after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically. The most current version will always be available at barreliq.app/privacy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will make reasonable efforts to respond to all privacy-related inquiries within a reasonable timeframe. For requests related to App Store purchases or Apple ID data, please contact Apple Support directly.